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    Jessi Phillips

    Jessi Philips is a writer and educator who divides her time between Michigan and Oakland, California. When not writing, she's usually outside with her dog or inside writing songs on the guitar. She also loves cooking and cross-country skiing, though she is not very good at either.
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    Inside Mobile-Thru: Chick-fil-A’s First Digital Order-Ahead Lane

    Significant increases in digital ordering and related upticks in drive-thru traffic are perhaps some of the most apparent after-effects of the past few years. They’ve also led to one of the fastest-growing trends in the restaurant industry today —...

    By Jessi Phillips  |  Feb 3, 2023

    What's Next for Dine Brands According to the CEO

    John Peyton, CEO of Dine Brands, thinks of his company as a brand company. After all, with the exception of a test kitchen in Dallas, all 3,700 of its restaurants are franchised. Its brands include IHOP, Applebee’s, and Fuzzy’s Taco Shop—an ...

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    Inside Mobile-Thru: Chick-fil-A’s First Digital Order-Ahead Lane

    Significant increases in digital ordering and related upticks in drive-thru traffic are perhaps some of the most...

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