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    Steve Manning

    Steve Manning is a journalist based in Idaho. When he's not writing, he can usually be found at the theater or taking his dog on a hike. If he could only go to one restaurant for the rest of his life, it would be Al's Place in San Francisco.
    Featured

    How to Build a Restaurant Loyalty Program That Actually Works

    As restaurants head into 2023, they face no shortage of existential threats, from ballooning labor costs and shrinking real estate availability to frustratingly persistent supply chain disruptions. Then there’s the ever-increasing footprint of...

    By Steve Manning  |  
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    How Chains are Rethinking Their Tech Roadmaps

    In a world defined by disruption and volatility, restaurant leaders face increasingly complex questions about how to design their technology stack. What does a great tech operation look like in a post-Covid world? How far ahead should operators be...

    By Steve Manning  |  
    Featured

    Future Restaurants Will Rely on Data, Design, and Culture

    As the restaurant industry emerges from the chaos of the past few years, its leaders have their work cut out for them. As if the challenges they faced before the pandemic weren’t enough, now they have to contend with ballooning real estate and...

    By Steve Manning  |  
    Featured

    How the Industry is Coping with Construction and Labor Woes

    After T-Mobile finalized its acquisition of Sprint in the spring of 2020, it converted 5,800 Sprint retail stores that summer. It was an impressive undertaking—especially given certain world-changing events occurring at the same time—and it was only...

    By Steve Manning  |  
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    How Dutch Bros Keeps Development Ticking

    As the nation’s restaurant industry experienced shuttered storefronts, tanked sales, and hobbled development plans, in March 2020, Dutch Bros found itself in a rather inconvenient position. Just two weeks before national lockdowns began, the...

    By Steve Manning  |  
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    Sweetgreen, Inspire & Dave's Hot Chicken Discuss Development Challenges

    The Covid-19 pandemic brought the end of marginality to restaurants, Jim McPhail declared at RestaurantSpaces Spring. People are quitting their jobs because their jobs were marginal. They’re moving because where they lived was marginal. They’re...

    By Steve Manning  |  

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    How Chains are Rethinking Their Tech Roadmaps

    In a world defined by disruption and volatility, restaurant leaders face increasingly complex questions about how to...

    Future Restaurants Will Rely on Data, Design, and Culture

    As the restaurant industry emerges from the chaos of the past few years, its leaders have their work cut out for them....

    How the Industry is Coping with Construction and Labor Woes

    After T-Mobile finalized its acquisition of Sprint in the spring of 2020, it converted 5,800 Sprint retail stores that...

    How Dutch Bros Keeps Development Ticking

    As the nation’s restaurant industry experienced shuttered storefronts, tanked sales, and hobbled development plans, in...

    Sweetgreen, Inspire & Dave's Hot Chicken Discuss Development Challenges

    The Covid-19 pandemic brought the end of marginality to restaurants, Jim McPhail declared at RestaurantSpaces...

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