When Paulson & Co. acquired P.F. Chang’s in 2019, off-premise accounted for less than 20% of its sales. According to Damola Adamolekun — who joined the casual dining chain’s board and became CEO in June 2020 — that number was “almost by...

Will the restaurant industry ever go back to normal? Well… No, not exactly, but the old normal was already on the way out, and the new normal is nothing to sneeze at. If you made it this far, you already have the tools you need to navigate the...

During her tenure as Chief Development Officer of Taco Bell, Meredith Sandland foresaw the restaurant industry’s tectonic shift years before the plates finally ruptured. As Chief Operating Officer of Kitchen United, she turbocharged the growth of...

The restaurant industry is on the precipice of foundational changes: the proliferation of hybrid models, the integration of automation and artificial intelligence technologies, and — that’s right — the introduction of Dutch crunch bread, a...

The old axiom that time is money rarely rings as true as it does in restaurant development. As if ever-increasing construction costs weren’t enough, managers have to juggle no-room-for-error budgets and inflexible schedules across dozens of...

The COVID-19 pandemic starkly illuminated our reliance on the invisible architecture of built environments. People spend more than 90% of their lives indoors; every time we enter a building, we entrust our well-being to an unseen patchwork of...