After two years of disruption, restaurants are finally settling into the fact that nothing will ever be the same. While some are happily dining in again, others are sticking to the drive-thru; still others—or, yes, the same ones on different...

Recently, Michael Beacham was out for dinner in Malibu when he noticed something interesting. The restaurant had added outdoor dining during the pandemic, then kept that extra seating when it resumed indoor service. As both sections filled to...

Drive-thru isn’t the future of dining… nor the past. It’s the present. In 2020, 74 percent of Americans ordered food from a drive-through, while 90 percent reported that they prefer to pick up food rather than eat in. As tempting as it may be to...

There’s not a single executive in restaurant construction who hasn’t felt the brunt of severe material and labor shortages over the past two years. While these difficulties securing equipment, resources, and subcontractors for projects is certainly...

When Paulson & Co. acquired P.F. Chang’s in 2019, off-premise accounted for less than 20% of its sales. According to Damola Adamolekun — who joined the casual dining chain’s board and became CEO in June 2020 — that number was “almost by accident.”...

Will the restaurant industry ever go back to normal? Well… No, not exactly, but the old normal was already on the way out, and the new normal is nothing to sneeze at. If you made it this far, you already have the tools you need to navigate the...