Drive-thru isn’t the future of dining… nor the past. It’s the present. In 2020, 74 percent of Americans ordered food from a drive-through, while 90 percent reported that they prefer to pick up food rather than eat in. As tempting as it may be to...

There’s not a single executive in restaurant construction who hasn’t felt the brunt of severe material and labor shortages over the past two years. While these difficulties securing equipment, resources, and subcontractors for projects is certainly...

When Paulson & Co. acquired P.F. Chang’s in 2019, off-premise accounted for less than 20% of its sales. According to Damola Adamolekun — who joined the casual dining chain’s board and became CEO in June 2020 — that number was “almost by accident.”...

Will the restaurant industry ever go back to normal? Well… No, not exactly, but the old normal was already on the way out, and the new normal is nothing to sneeze at. If you made it this far, you already have the tools you need to navigate the...

During her tenure as Chief Development Officer of Taco Bell, Meredith Sandland foresaw the restaurant industry’s tectonic shift years before the plates finally ruptured. As Chief Operating Officer of Kitchen United, she turbocharged the growth of...

The restaurant industry is on the precipice of foundational changes: the proliferation of hybrid models, the integration of automation and artificial intelligence technologies, and — that’s right — the introduction of Dutch crunch bread, a delicious...