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    Steve Manning

    Steve Manning is a journalist based in Idaho. When he's not writing, he can usually be found at the theater or taking his dog on a hike. If he could only go to one restaurant for the rest of his life, it would be Al's Place in San Francisco.
    Featured

    How Restaurant Chains Are Redefining Convenience

    As the restaurant industry returns to its pre-pandemic strength, one segment is dominating the rest. In 2022, quick-service restaurants generated 107 percent of their 2019 revenue, compared to casual dining's 81 percent and fine dining's 87 percent. 

    By Steve Manning  |  
    Featured

    Lessons From Savory Fund:  Building Brands That Resonate

    When he co-founded Savory Fund in 2020, Andrew K. Smith wanted to change the way private equity invests in restaurants. He had been dissatisfied with his own experiences as a young operator, when he needed more guidance than institutional investors...

    By Steve Manning  |  
    Featured

    How to Build a Restaurant Loyalty Program That Actually Works

    As restaurants head into 2023, they face no shortage of existential threats, from ballooning labor costs and shrinking real estate availability to frustratingly persistent supply chain disruptions. Then there’s the ever-increasing footprint of...

    By Steve Manning  |  
    Featured

    How Chains are Rethinking Their Tech Roadmaps

    In a world defined by disruption and volatility, restaurant leaders face increasingly complex questions about how to design their technology stack. What does a great tech operation look like in a post-Covid world? How far ahead should operators be...

    By Steve Manning  |  
    Featured

    Future Restaurants Will Rely on Data, Design, and Culture

    As the restaurant industry emerges from the chaos of the past few years, its leaders have their work cut out for them. As if the challenges they faced before the pandemic weren’t enough, now they have to contend with ballooning real estate and...

    By Steve Manning  |  
    Featured

    How the Industry is Coping with Construction and Labor Woes

    After T-Mobile finalized its acquisition of Sprint in the spring of 2020, it converted 5,800 Sprint retail stores that summer. It was an impressive undertaking—especially given certain world-changing events occurring at the same time—and it was only...

    By Steve Manning  |  

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    How Restaurant Chains Are Redefining Convenience

    As the restaurant industry returns to its pre-pandemic strength, one segment is dominating the rest. In 2022,...

    Lessons From Savory Fund:  Building Brands That Resonate

    When he co-founded Savory Fund in 2020, Andrew K. Smith wanted to change the way private equity invests in restaurants....

    How to Build a Restaurant Loyalty Program That Actually Works

    As restaurants head into 2023, they face no shortage of existential threats, from ballooning labor costs and shrinking...

    How Chains are Rethinking Their Tech Roadmaps

    In a world defined by disruption and volatility, restaurant leaders face increasingly complex questions about how to...

    Future Restaurants Will Rely on Data, Design, and Culture

    As the restaurant industry emerges from the chaos of the past few years, its leaders have their work cut out for them....

    How the Industry is Coping with Construction and Labor Woes

    After T-Mobile finalized its acquisition of Sprint in the spring of 2020, it converted 5,800 Sprint retail stores that...

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